Casino

Hospitality Technology surveyed its audience of IT professionals to determine how their companies are faring in 2010, and to pinpoint the technologies and initiatives that are top of mind for the year ahead. We also asked a select group of restaurant and hotel operators to provide detailed answers to some of our burning questions regarding customer engagement, Payment Card Industry standards and more.

Industry survey reveals that system integration has become a significant issue for restaurant executives, in particular at the point-of-sale.

HT's annual Self-Service Technology Study reveals that strengthening consumer expectations and a brightening economy are helping to kick hospitality self-service initiatives back into gear.

Covering digital signage, mobile self-service technology and more, this annual supplement helps hospitality operators to not only better understand this burgeoning market, but also make purchasing decisions that are the best fit for their environments and business.

As a participating organization, MegaPath will now have access to the latest payment card security standards from the Council and be able to provide feedback on the standards.

The product portfolio provides customers with a single source provider of network security and compliance, featuring around-the-clock proactive monitoring and support.

Self-service kiosks speed the check-in process and improve customer service for the Hard Rock Hotel and Casino in Biloxi, Miss., writes Richard Slawsky, contributing editor for KioskMarketplace.com.

The network monitoring solution sends immediate notifications as issues develop, providing the opportunity to quickly resolve problems and minimize the impact on clientele.