Casino

Both restaurant and hotel operators are calling for integrated technology to bridge the gap between service and overall experience. As multi-channel guest engagement becomes a top priority, both operators and tech vendors must focus on collaboration.

The growth of social media continues to influence how hospitality operators interact with customers and capture new guests. Marketing departments must branch out from the traditional means of advertising and integrate social media activity with formal loyalty programs.

Mobility has become a necessity in hospitality. Both food service and lodging companies must address the demands of guests for increased mobile capabilities as well as the streamlining of operations that is possible with mobile technologies. This report showcases the leading solutions that will enable hospitality companies to efficiently operate and thrive in a mobile environment.

Peabody Hotels have expanded its relationship with Infor to unify processes, maximize revenue and improve efficiency.

A USA Today report details how citizens are ready to ask federal government to address unfair add-on fees.

New technology offerings and forward-thinking roll-outs add to the excitement in the point-of-service landscape.

Infor delivers specialized asset management for the hospitality industry.

The Silver Reef Casino has seen big returns in cutting costs and improving customer satisfaction by investing in the Bigfoot computerized maintenance management system.