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Contact Center Automation Solution Raises $78M
After a banner year, Replicant plans additional expansion of its AI-based solution. -
Ennismore, Lifestyle Division of Accor Hotels, Adopts Quicktext
Accor/Ennismore chose Quicktext for the integration of their Conversational AI, but also to benefit from the derivative features of AI such as enriching the hotels’ CRM, feeding the call centers, optimizing SEO with AI-powered snippets, and more.