Call Center

With the acquisition, Busy Rooms will receive significant exposure in Germany, Austria and Switzerland.

RRT's virtual call center allows for more cost-effective and flexible model that adjusts to the restaurant's call volumes.

Latest versions of inter-department communication and job dispatch software offer hoteliers features designed to maximize efficiency and guest satisfaction

Online check-in with the enhanced capability to choose an exact room number is just one of the new travel management tools being leveraged using SAP's business suite platform for hotels.

Combining customer service with the latest technology will streamline operations and make guests happier.

The Greenbrier tracks ROI on all marketing campaigns, strengthens reservation agent training and caller information gathering.

Shilo Inns has signed an agreement with Genares to roll out a new web booking engine, mobile and voice applications.

IHG uses SAS Analytics to assess the effectiveness of advertising and marketing campaigns, global call centers and more.