Bungalows Key Largo recognized a need to ensure full guest satisfaction by catering to their entertainment preferences for secure access to streamed and personalized online content.
Hotel Internet Services (HIS), a provider of internet services and solutions for the hospitality industry, announces the implementation of its BeyondTV entertainment casting solution at the Bungalows Key Largo, a luxury and all-inclusive resort located in the Florida Keys. Set to open on December 19, 2019 and serving as an adults-only tropical oasis with tranquility-inspiring amenities such as its coconut beach, oceanfront pool and Zen garden spa, Bungalows Key Largo recognized a need to also ensure full guest satisfaction by catering to their entertainment preferences for secure access to streamed and personalized online content.
"Providing guests with a truly satisfying and memorable experience means fully catering to their needs both outside and inside the guestroom, with in-room entertainment services now needing to reflect the flexibility and choice that at-home platforms now commonly provide," said Brandon Zackon, at Bungalows Key Largo. "Our partnership with HIS has not only fully equipped us with such an ability, but has also provided us with a valuable tool that allows guests to instantly find information on available resort services and amenities. This feature vitally ensures that guests are effortlessly able to find details on how to enhance their own experience while providing the resort with the potential to enhance revenues."
With BeyondTV Bungalows Key Largo guests are able to leverage guestroom televisions to access popular content streaming and social media apps including Hulu, Amazon Prime Video, Pandora, ESPN, YouTube and Facebook. Leveraging its patented data privacy technology, BeyondTV safeguards guest information with features that include automatically erasing all usage data and browsing history upon check-out. Guests are also able to delete their personal data at any time during their stay with a push of a remote control button. Another way for guests to watch the content they desire is with BeyondTV's GuesCast™ which allows guests to cast such content from their personal device to the TV without ever having to input sensitive login information.
As a comprehensive guestroom entertainment and communications platform, BeyondTV can also convert guestroom televisions into guest-facing informational portals that can offer detailed insight on services such as restaurant or spa hours and ongoing promotions. BeyondTV further provides properties with the option of allowing guests to order amenities such as room service with the click of a button.
With hotel services needing to keep pace with evolving guest preferences and behaviors at a faster rate than ever before, BeyondTV provides hoteliers with the ability to implement additional features and functionalities in stages. This includes being equipped with voice control functionality via integration with Amazon's Alexa, allowing guests to make requests or control amenities such as the television, lighting and thermostats using simple voice commands