Brazilian Luxury Hotel Uses Oracle to Boost Guest Experiences

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Brazilian Luxury Hotel Uses Oracle to Boost Guest Experiences

11/07/2019

B Hotel Brasília, an independent luxury hotel located on Brasília’s Eixo Monumental stretch, has deployed an integrated suite of Oracle Hospitality and Oracle Food and Beverage cloud solutions to modernize its operations across the property.

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B Hotel Brasília is expected to personalize guest services and reporting by leveraging Oracle Hospitality solutions.

“Our search for technology partners naturally led us to Oracle because of its industry recognition and the solution’s ability to meet our requirements,” says Ana Paula Ernesto, CEO, B Hotel Brasília. “Transitioning to cloud technology enables our staff to focus less on managing technology and more on curating the luxury experiences our guests demand. With a single view of operations across our hotel and dining facilities we can ensure guests are recognized across touchpoints while providing management with visibility into property performance.”  

Oracle Hospitality OPERA Property provides B Hotel Brasília, which offers 306 rooms and a rooftop bar and pool overlooking Brasília’s skyline, with a single view of every guest touchpoint from reservations and check-in to dining. The technology arms hotel personnel with detailed guest information allowing them to deliver more personalized services. In addition, OPERA enables hotel management to prepare and deliver a variety of reports for management including arrivals, departures, revenue and ratings – all from a dashboard view.

The Oracle Food and Beverage MICROS Simphony Cloud Point of Sale system for restaurants was implemented across the hotel’s dining venues including B Restaurant, Bar 16 and the Lobby Bar, offering wait staff the ability to take orders from mobile devices and deliver faster and more accurate food and beverage service to diners.