"We believe the use of MonkeyMedia Software will bring greater organization to our employees and a seamless ordering experience for our customers," said Jack Bozonelos, managing partner, Boar's Head CafÉ. "We recognize the opportunities that catering and online ordering provide, and so we needed a solution that would help our employees manage the operation while providing a best-in-class customer experience. MonkeyMedia Software is able to address both of our internal and customer-facing goals."
The MONKEY platform is a comprehensive web-based solution for takeout, delivery and catering channels and includes:
- Online / Mobile-web/Phone-in Ordering for Catering, Delivery and Takeout
- Customer Relationship Management (CRM)
- Enterprise Order Management: Load balancing of orders
- Integrated Accounting: House Accounts, Manage A/R, Deposits, Credits, etc.
- Catering Sales Team and Lead Management Tools
- Delivery Management Tools
- Advanced Delivery Management via Bringg
- Analytics dashboard
- Loyalty Partner interface
MonkeyMedia Software continues to add multi-unit restaurant brands, enterprise and emerging concepts, to its list of restaurant clients. To date, the company's MONKEY platform supports nearly 6,000 restaurant locations across 100 different brands throughout the United State and Canada.