b.good Implements MonkeyMedia Software to Grow Catering Efforts

MonkeyMedia Software said it signed an agreement with Boston-based b.good to implement MONKEY, a cloud platform for takeout, delivery and catering. MONKEY will be used support b.good's strategic catering efforts moving forward. The software will launch throughout the 40+ unit chain comprised of mostly franchised units in the United States and Canada.
 
The MONKEY platform is a comprehensive web-based solution for takeout, delivery and catering channels and includes:
 

• Online / Mobile-web/Phone-in Ordering for Catering, Delivery and Takeout
• Customer facing experience for online and mobile-web to match your online presence
• Customer Relationship Management (CRM)
• Enterprise Order Management – Load balancing of orders
• Integrated Accounting - House Accounts, Manage A/R, Deposits, Credits, etc.
• Customer Case Management
• Catering Orders Production Management
• Catering Sales Team and Lead Management Tools
• Delivery Management Tools
• Advanced Delivery Management via Bringg
• Credit Card Gateway Interface to Credit Card Processor of choice
• POS Integration
• Enterprise and Local Restaurant Reporting
• Enterprise data warehouse
• Analytics dashboard
• Loyalty Partner interface
• Licensing support for United States Patent Nos. 6,384,850; 6,871,325, 6,982,733 and 8,146,077