ARTICLES BY THIS AUTHOR
- 1/26/2025
The 2025 Travel Boom is Here: Is Your Website Secure?
As travel spikes this year, so will cyberattacks. Explore proactive solutions like tokenization and enhanced fraud prevention to stay ahead of the threats. - 1/23/2025
Guest Engagement Trends from the Sports and Entertainment World
From AI-powered operations to personalized experiences, stadiums are leveraging technology to streamline processes and meet evolving guest expectations—offering valuable takeaways for hospitality leaders navigating similar challenges. - 1/23/2025
Harnessing the Power of the Flexible Workforce: What are Hourly Workers Looking for in 2025?
Understanding the motivations and preferences of flexible workers is key to attracting and retaining this valuable talent. - 1/21/2025
AI in Hospitality: It’s Time to Ask the Right Questions
Focusing only on whether or not AI will replace human staff overlooks the genuine promise of AI and how it can make hospitality special. - 1/20/2025
Reach, Convert, Impress: Three Steps to Capture Bookings Amid Changing Traveler Preferences
In 2025, hoteliers worldwide are presented with new opportunities to capture the attention of travelers and win lifelong, loyal guests. - 1/20/2025
The Future of Personalized Hospitality Experiences in 2025
With third-party cookies disappearing, data-driven personalization is the future of hospitality. - 1/20/2025
Gift Cards and Alternative Payments: Their Place in the Hotel Operations Ecosystem
The most significant barrier preventing hotels from efficiently implementing successful gift card operations is due to restrictions within their technology stack. - 1/19/2025
How Small Cell Networks Could Improve Hotel Connectivity
As hotels strive to meet rising expectations for seamless service, small cell solutions offer a flexible, cost-effective way to address the challenges posed by modern building designs and security needs. - 1/14/2025
A Comprehensive Overview of Attribute-Based Selling in the Hotel Industry
ABS offers revenue and satisfaction gains, but ethical marketing and seamless implementation are crucial. - 1/14/2025
From Overwhelmed to Organized: Tech Solutions for Hotel Sustainability Goals
With more than 200 certifications worldwide, hoteliers must rely on data and technology to streamline their sustainability efforts.