ARTICLES BY THIS AUTHOR
07/19/2023
What You Need to Know Now About the Changing Cybersecurity Landscape
Did you miss HITEC’s cybersecurity session? Lucky for you, we didn’t! Check out our recap to see how cybercrime is changing the way hoteliers do business.
07/14/2023
Why MACH Architecture Is the Winning formula for a New World of Hospitality
MACH enables operators to have the best of all worlds whilst building a tech stack.
07/13/2023
ICYMI: The 7 Tech Innovators Participating in E20X at HITEC 2023
Entrepreneurs exhibited on the show floor and then took to the stage to demonstrate why their innovative technology deserved an award.
07/12/2023
Why Do Hotels Keep Data in Silos?
By unifying data analytics hotels would access and analyze data without the need for specialized training. It would drive innovation and transformation and help to identify new business opportunities, optimize operations, and improve the customer experience.
07/12/2023
Short-Staffed? Maintain Your High-Touch Hotel Experience with Cloud Solutions
To deal with ongoing staffing shortages, hoteliers are embracing technology capable of empowering existing staff and new associates while increasing overall efficiency.
07/12/2023
Is First-Party Data the Answer to Hotel Marketers’ Prayers?
Yes, if a brand knows how to use it properly.
07/11/2023
Cloud-Hosted Hotel PMS Data: Who Holds the Keys and Why it Matters
Answering questions about data stored in the cloud and how hotel & resort operators can curtail uncertainty.
07/10/2023
MGM Resorts Deploys VR Security Training Program
Using 3D digital twin and generative AI technology, MGM found a way to transform employee training into a more effective and fun learning experience.
07/07/2023
How Hospitality Loyalty Programs Lead to Revenue Growth and Personalization
To keep up with the competition, hotels must prioritize initiatives and technology that empower guests and give them more choices. And often, the ideal platform to enact these initiatives and investments is the loyalty program.
07/06/2023
How Digital Signage Sparks Spontaneous Experiences and Reshapes the Guest Experience
Digital signs can become invaluable allies, guiding visitors through the labyrinthine corridors, sharing personalized recommendations, and fostering an environment of seamless navigation.