Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

2/18/2021
Cisco Completes Acquisition of IMImobile PLC
The combined offering will enable businesses to deliver excellent customer experiences across the entire life cycle by incorporating cloud contact center, AI, experience management, collaboration, omnichannel communications and programmability for customization.

Michal Christine Escobar
2/17/2021
Hilton CEO: $15/HR Minimum Wage Will be Balanced by Improved Hotel Efficiencies
Housekeeping, F&B specially targeted to be more efficient by end of pandemic.

Michal Christine Escobar
2/17/2021
Cloud5 and SABA Hospitality Bring Humanized Virtual Guest Service to the Americas
The solution combines completely digitized compendium, self-service food and beverage ordering, and A.I. driven chatbot functionality, with the option of click-to-chat/click-to-call service featuring Cloud5's world-class contact center services.

Michal Christine Escobar
2/17/2021
Aruba Expands Roster of Easy-to-Deploy Workplace Safety Solutions
Integrated solutions leverage existing edge and IoT infrastructure to bring employees back to work safely.

Michal Christine Escobar
2/16/2021
Four Ways Data Can Reinvent the Customer Experience
From connecting guest experiences to powering smart segmentation, real-time insights enable revenue generation, personalization and loyalty.

Michal Christine Escobar
2/16/2021
Florida Professor Says Customer Buy-in Is Largest Tech Hurdle for Hoteliers in 2021
Educating guests on how and why to use newly implemented technologies will lead to the greatest amount of success.

Michal Christine Escobar
2/16/2021
NextGuest Merges with Cendyn
A Cendyn & NextGuest combination creates the largest scalable CRM & Digital Marketing provider for the hospitality industry.

Michal Christine Escobar
2/16/2021
Epson and Spinar America Partner to Deliver Augmented Reality Remote Assistance Through Zoom for Hybrid Work Environments
Epson Moverio AR Smart Glasses and Spinar America “Remote Vision” SaaS product enhance hands-free communication and video conferencing across the globe.

Michal Christine Escobar
2/16/2021
2ndKitchen Launches Virtual Room Service for Hotels in 6 Major U.S. Cities
Program uses kitchens from nearby restaurants to create a white-labeled menu that powers the room service and breakfast program for hotels without an onsite kitchen.

Michal Christine Escobar
2/16/2021
Noah Brodsky Appointed to Lead Travel + Leisure Group
Brodsky will oversee the development of and worldwide growth of new travel products and services that leverage the unparalleled Travel + Leisure reputation, expertise and content library.

Michal Christine Escobar