Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

7/6/2021
Survey: Travelers Consistently Place Enhanced Safety & Cleanliness Protocols Toward the Bottom of Their List
Additionally, travelers overwhelmingly agreed that “upgrades on check-in” were better for increasing loyalty.

Michal Christine Escobar
7/6/2021
FETCH and Zaplox Announce Partnership
FETCH, a pay and order solution for hospitality venues from POS8, and Zaplox, a market innovator of the mobile guest journey and mobile key services for hotels, resorts, casinos and vacation homes, entered into a non-exclusive mutual referral program to strengthen and support the mobile guest experience.

Michal Christine Escobar
7/6/2021
Papa John's Loyalty Program Reaches Milestone of 20 Million Members
The program, which began in 2010, has seen a rapid continuation of growth that began in early 2020 with more than 100 thousand customers joining the program each week. In 2021, the rewards program has contributed to almost half of the brand’s sales.

Michal Christine Escobar
7/6/2021
The Difference Between Customer Engagement in a Pre- and Post-Pandemic World
With the hospitality industry undergoing the biggest disruption in customer loyalty ever, hoteliers will benefit from reevaluating their customer engagement strategies and best practices.

Michal Christine Escobar
7/6/2021
Tattle and Punchh Team Up to Empower Restaurant Operators to Capture and Leverage Guest Experience Feedback
The integration combines the Punchh platform’s rich view of customer interactions across multiple touchpoints with Tattle’s ability to track incredibly detailed customer feedback across all ordering channels.

Michal Christine Escobar
7/6/2021
Oracle Acquires GloriaFood
Acquisition of online ordering, marketing platform provides native B2C applications in POS portfolio to empower independent restaurateurs to go digital.

Michal Christine Escobar
7/6/2021
Captain D's Promotes Bindi Menon to Chief Marketing Officer
Fast casual seafood franchise calls former Vice President of National Marketing to the C-Suite.

Michal Christine Escobar
7/6/2021
The Point of Sale Cloud Launches as the Next Generation Solution for Multi-Unit Restaurants

Michal Christine Escobar
7/5/2021
Raising the Stakes: The Casino Industry Is Going Through a Major Transformation
Visitors can expect new betting opportunities, technology optimizations, and more personalized experiences when they return to casinos.

Michal Christine Escobar
7/5/2021
J. Alexander’s Holdings, Inc. to Be Acquired by SPB Hospitality LLC
The transaction is expected to be completed early in the fourth quarter of 2021.

Michal Christine Escobar