ARTICLES BY THIS AUTHOR
- 6/6/2022
From Business to Leisure: The Intersection of Booking Behaviors and Guest Loyalty
Guests are now falling into one of two distinct profiles. Find out what they are and what makes these guests tick. - 6/5/2022
Prevent Friction and Enhance Experience: Hotels Experiment with Automation Amid Pandemic-Driven Labor Shortages
The perfect recipe for disaster: Millions of eager, impatient guests who feel they overpaid are paired with stressed, overworked hotel workers. Find out what you can do to prevent problems. - 6/5/2022
Amid Economic Uncertainty, Loews Hotels & Co Chairman & CEO Jonathan Tisch Tells Leaders: Travel is Essential to a Healthy, Functioning Society
Tisch urges business leaders to leverage travel’s capacity for combatting isolation, unlocking innovation, and driving economic opportunity. - 6/5/2022
Does the “Future of Work” Look Different for the Hospitality Industry?
How the gig economy, seasonal volatility, and tougher regulations on employee classification are impacting staffing decisions. - 6/1/2022
Pinnacle Live Announces Partnership with Omni Hotels & Resorts for On-Site Event Technology
Pinnacle Live will support Omni Hotels & Resorts by selectively implementing time-saving systems and processes. - 6/1/2022
Spectrum Enterprise Introduces Unified Communications for Hospitality
Unified Communications (UC) for Hospitality is a comprehensive cloud-hosted platform that makes it easier for hoteliers to manage their voice services, customize the guest experience and improve efficiencies. - 5/31/2022
What Does the Metaverse Mean for the Travel and the Hospitality Industry?
It can’t replace travel but it can provide interesting opportunities for travel enterprises to enhance the experience. - 5/31/2022
Staying Ahead of the Curve by Future-proofing Your PMS
Properties need to invest in scalable, flexible technologies that offer task automation to help make their employees’ jobs easier and keep up with changing guest demands. - 5/31/2022
Sonesta Announces Two New VPs on Its Leadership Team
Appointments of hospitality veterans strengthen global sales and revenue management teams.