ARTICLES BY THIS AUTHOR
- 2/24/2008
RedX Is First Hotel Res System Certified PCI Compliant
SynXis product certified by Visa, can handle highest level of data security - 2/24/2008
Merchants Using Shift4's 4Go Can Avoid PCI DSS
Technology eliminates Primary Account Number from transaction process, nullifies PCI DSS requirements - 2/21/2008
Build Sustainable Revenue Management with IDeaS
IDeaS Advantage division focuses on building successful revenue management cultures for the hospitality industry - 2/19/2008
Pizza Hut Debuts Mobile Ordering
Pizza Hut announces the introduction of two mobile ordering options that allow customers to order pizza from their mobile phones at any of the chain's 6,200 outlets nationwide via text messaging or mobile Web. - 2/19/2008
Wynn to Deliver "Excellence" Keynote at Hotel Tech Forum
Wynn Las Vegas is the only resort casino in the world to hold both the Mobile 5 Star and the AAA 5 Diamond rating, making its CIO Scott Carcillo an ideal executive to headline this year's Hotel Technology Forum as the keynote speaker. - 2/18/2008
Common Ground
The vendor community needs to get serious about fostering interoperability between solutions, according to Tom Conophy, CIO of InterContinental Hotels Group. Go inside the integration strategies of one of the world's largest hotel companies, and read about its CIO's industry-wide call to action. - 2/18/2008
Great American Restaurants Tightens Data Management with MIRUS Toolset
Great American Restaurants, a restaurant group operating nine restaurant concepts in Northern Virginia, announces that it has chosen the Exception-Based Restaurant Management Reporting (EBRM) solution from MIRUS as its primary analytical toolset. - 2/18/2008
New Loyalty Strategies
Visit almost any retail outlet and at some point in the purchasing process, an employee is bound to offer enrollment into the company's loyalty program. From Best Buy to Marriott, nearly every major retail chain offers a rewards program in some form, and as these programs become more competitive, so do benefits to the consumer. - 2/18/2008
Amid Global Growth, Hilton Debuts Online Service Toolkit to Educate Team Members
Hilton Hotels & Resorts announces the launch of a first-of-its-kind suite of online and offline tools to educate the brand's team members about Hilton's service standards. - 2/18/2008
Mix Well & Serve
Store-level systems such as online ordering, self-service payment, kitchen displays, labor management, integrated ordering, and so on, can often mean the difference between leading and lagging behind the competition. But integrating new software with the POS system can be a significant hurdle to getting those systems in place.