ARTICLES BY THIS AUTHOR
- 10/7/2015
Xirrus Solves Security for Public Wi-Fi Networks
EasyPass Personal Wi-Fi gives any establishment the ability to deliver safe connectivity via secure personal networks. - 10/7/2015
Speeding Up Fast Casual
Panera Bread launched its Panera 2.0 concept which sought to have stores rely on fully-integrated technology to speed up and thereby improve the customer experience by removing friction points for ordering, picking up and paying for food. In this interview, Panera's Sr. Vice President and CIO John Meister talks about the technology behind Panera 2.0, including custom-built POS software and the integrations that empowered a faster front-of-house to ramp up production in the back of the house. - 10/7/2015
Outdoor Digital Menu Board Solutions Designed to Increase Speed at QSRs
New solutions from WAND aim to accurately confirm orders so drive-thru traffic can move as quickly as possible. - 10/7/2015
Three Tech Trends Getting Served Up in Restaurants
Networked devices and a bevy of data will reshape the next-generation kitchen. HT takes a look at three key areas, including IoT, analytics and real-time ordering, that are ripe for adoption in the kitchen. - 10/7/2015
Fuddruckers Pages the Way to a Streamlined Business
A new guest paging system improved the guest and staff experience for one Texas-based franchise owner of 9 fast casual burger restaurants. - 10/6/2015
WAND Unveils Outdoor Digital Menu Board for QSRs
The new solutions are developed specifically to help QSRs increase speed, order accuracy, customer satisfaction and decrease drive-thru wait times. - 10/6/2015
Amway Grand Builds Guest Rapport with Digital Alchemy
The communication and digital marketing company handles the property's confirmation emails, pre-arrival letters and post-stay eSurveys. - 10/5/2015
Data Hack Confirmed at 7 Trump Hotels
Hackers gained access to its systems between May 2014 and June 2015 at the front desk of those hotels. - 10/5/2015
Subway D.C. Teams Up with Mobivity for Washington Redskins Restaurant Title
Testing four different marketing vehicles, Subway regional franchisees are using this partnership to jump start its subscriber base for the D.C. market. - 10/5/2015
TravelClick Expands Advertising Partnership with Amadeus
TravelClick will offer Amadeus' text and graphical banner advertising solutions to hoteliers