ARTICLES BY THIS AUTHOR
- 10/27/2015
Noble House IDs and Stops Payment Card Security Incident
Noble House Hotels and Resorts alerted to potential fraud issue, engages computer security firm to examine its payment system for any signs of an issue. - 10/27/2015
Customer Experience Management Software Provides Complex Intention Analysis
Configurable text and sentiment analytics software allows hotels and restaurants to quickly gain actionable insights into what consumers are saying about brands. - 10/27/2015
TravelClick Acquires ZDirect
Acquisition broadens TravelClick's technology solutions and enables hoteliers to create and drive deeper guest engagement increasing revenue opportunities. - 10/26/2015
Millennials to Brands: Make Loyalty Programs Fun, and Save Us Some Money, Too
Survey shows U.S. 18- to 34-year-olds score 24 percent higher than general population on loyalty-needs-to-be-fun question. - 10/26/2015
Hotel Data Launches Web-Based Software to Streamline Ops for Properties
Web-based platform provides hotels with point and click technology to help improve efficiency. - 10/25/2015
EMV Ready Solution Enables SMBs to Use Terminals with Cloud-Based POS
Talech announds a solution that provides merchants a versatile and easy-to-implement migration path to EMV. - 10/25/2015
Ruckus Acquires Cloudpath Networks to Simplify Wi-Fi Onboarding and Security
Partnership delivers secure, user-friendly policy management for BYOD and IT devices. - 10/22/2015
Red Robin Gourmet Burgers Completes Rollout of Guest-Facing Tabletop Tablets
Red Robin enhances the guest experience with 20,000+ interactive tabletop tablets to add convenience, speed of service and entertainment at corporate locations. - 10/22/2015
Marriott Rewards Tops Reward Payback Among Leading Hotel Loyalty Programs
Survey results from the first Switchfly Hotel Reward Payback Survey ranks reward programs.