ARTICLES BY THIS AUTHOR
- 12/9/2015
4 Steps to Winning Insights from Social Media
Why social data and data mining are key to running a hospitality business. - 12/8/2015
GrubHub Acquires Delivered Dish
GrubHub completes acquisition of restaurant delivery service. - 12/8/2015
Dunkin' Donuts Enables Apple Pay Via Dunkin' Mobile App
Dunkin' Donuts' newest digital payment option enables guests to purchase, gift or reload virtual Dunkin' Donuts Cards via iPhone. - 12/7/2015
Gaylord Hotels Completes Brand-Wide Rollout of Guest-Enabled Media Platform
Gaylord Texan marks completion of Enseo installation across 8,300 rooms. - 12/7/2015
Mobile App Offers Tableside Ordering, Carryout & Delivery Plus Easy Pay Options
eleat app gives customers real-time access to menus and ability to order and pay from table or remotely. - 12/6/2015
IHG and Uber Team To Simplify On-Demand Travel For Rewards Club Members
Ride reminders, loyalty points and discounted rides among benefits for guests with Uber and IHG collaboration. - 12/6/2015
November POS Recap: iPad rollouts and Security Dominate POS Headlines
Point-of-sale headlines focus on security issues and expanding mobile capabilities. - 12/6/2015
Restaurant Performance Index Rose in October
Six in 10 operators reported higher same-store sales and operators' outlook for sales growth and the economy improved from recent months. - 12/3/2015
Pomeroy Lodging Leverages Online Communication to Manage Guest Relationships
Growing operator strengthens guest satisfaction scores across 20 properties with Digital Alchemy. - 12/3/2015
Krispy Kreme Launches Mobile Rewards Program
NCR Mobile Consumer Engagement platform enables Krispy Kreme to connect guests with special location-based invitations, offers and rewards.