ARTICLES BY THIS AUTHOR
- 11/23/2015
TGI Fridays UK Launches Loyalty App
Mobile loyalty program app from Punchh allows brand to better understand and connect with guests. - 11/22/2015
Wind Creek Casino & Hotel Montgomery Reduces Expenses with RFID Linen Management
Third Poarch Band of Creek Indians property taps InvoTech to control all new linen purchases and inventory with less manual labor, improved profitability and loss reduction. - 11/22/2015
Interactive Hotel Insights Report Reveals Hotel Search and Booking Trends
While booking lead times for hotels continue to shrink, travelers' path to purchase is lengthening. - 11/22/2015
Three Mobile Factors Reshaping the Travel Industry
Today's connected travelers expect companies to seamlessly engage with them across multiple channels. - 11/19/2015
Starwood Alerts Guests to Data Breach
Starwood notifies customers of malware intrusion that impacted a limited number of North American hotels. - 11/19/2015
Q&A Residential Hotel Provides Mobile Guest Services App
Q&A app, downloadable to personal iOS and Android mobile devices, offers a full menu of services, from general information to housekeeping requests. - 11/19/2015
Dunkin' Donuts Tests On-the-Go Ordering and Delivery Service
New programs offer guests new, convenient ways to enjoy Dunkin' Donuts' signature all-day menu of coffees, donuts, sandwiches and more. - 11/19/2015
Waitlist Me Adds Table Management to Waitlist Application
App goes beyond traditional table map to boost productivity. - 11/18/2015
On-Demand Airport Dining Service Launches in New York and Boston
AirGrub lets travelers skip restaurant lines at JFK and Logan, launches new frequent flier promotion with American Airlines - 11/18/2015
Marriott's Mobile Requests Expands Globally, Adds Four More Brands
Popular two-way chat feature on Marriott Mobile app enables guests to customize their stay anywhere, anytime, and in five languages.