ARTICLES BY THIS AUTHOR
- 10/9/2022
RTN Market Watch: Using Data to Build a Transformational CX
Four steps to leveraging data. Plus, how one restaurant chain gets it done. - 10/9/2022
BurgerFi to Revamp Mobile App, Website
BurgerFi launches new marketing campaign. In Q4 the fast-casual brand plans to roll out an update mobile app and website, plus add loyalty to online orders - 10/9/2022
Burger King Reveals New Marketing Campaign, Tagline
New brand positioning amplifies 'Have It Your Way', celebrates guests as 'unique royalty.' - 10/9/2022
Hospitality is on the Cusp of a New Technology Era
The restaurant industry as a whole is currently under-invested in artificial intelligence, cloud, automation, and the other tools that can give brands better visibility into demand and stronger ways of predicting and meeting challenges. - 10/6/2022
Juice Bar Pressed Accelerates Digital Innovation
Pressed teams up with Interface Systems to deploy managed services at 100+ Pressed stores to revamp IT infrastructure, improve security, and gain operational insights, while reducing store operations costs by 50%. - 10/6/2022
Dunkin’ Revamps, Rebrands Rewards Program
Dunkin’ Rewards rolls out nationwide and replaces DD Perks. It includes a special loyalty tier for Dunkin’s most dedicated fans. - 10/5/2022
Tripleseat Partners with Targetable
Tripleseat customers will have access to Targetable's marketing tools to reach customers at all stages in the customer journey. - 10/5/2022
DoorDash's DoubleDash Unites Separate Food, Drink Orders
Users can get their favorite food from one place and drinks from another, all in a single order and with no additional delivery fee or order minimum. - 10/4/2022
SpotOn Introduces SpotOn Teamwork
Software improves employee experience, labor costs, and compliance, addressing the industry’s most pressing challenges. - 10/4/2022
Grubhub, Gopuff Partner to Power Nationwide Delivery
The partnership grows Grubhub's offering and expands Gopuff's platform channels to reach more customers across the country