Artificial Intelligence / AI

International business, including hotels, often find that their number one challenge is providing customer support in a variety of languages. The answer to that question may just have arrived.

Pizza brand leverages Datatron to improve AI performance, meet surge in customer demand, and amplify the customer experience.

The evolution of the hospitality industry: Using technology to create opportunities beyond the room and beyond the crisis.

Get on board or get left behind, there is no middle ground.

Not to be missed, Phil Crawford dishes on which technologies are here to stay, and which trends are DOA. 

Knowland data shows initial signs of recovery reaching across primary, secondary, and tertiary markets.

For hotels, the smart features streamline guest requests and assist stretched hotel staff. The smart integrations also create additional efficiencies to reset thermostats, shut off lighting and even close curtains as guests check out. 

Customized experiences include a LEGOLAND radio station, a pirate-narrated bedtime story, pirate jokes, and even an in-room treasure hunt with clues specific to each room.