Artificial Intelligence / AI

Hospitality AI Tools Will Help Hotels Connect Emotionally with Guests

By tracking and analyzing big data, AI tools will be able to offer potential guests the perfect booking choice, faster.
5 Ways Chatbots are Enhancing Hotel Guest Experiences

Chatbots are convenient for guests and free up staff time, allowing them to focus on providing a more personalized experience.
How CaliBurger's Bringing AI Into the Ordering Experience

Next year, customers can use the Pasadena location's new AI kiosks to pay via facial recognition.
Disrupting Hospitality: Three Technologies that Will Make an Impact in 2018

Big Data, IoT and and AI will help hospitality create a more personalized guest experience while streamlining operations for employees.
Intelity Debuts Voice Request for Amazon Alexa

Hotel guests have immediate access to room controls, hotel services, restaurant information and more.
The Time Nyack Hotel Offers Guests New Experience With Amazon Alexa

Echo Dots in every room allow guests to interact with the hotel without having to pick up a phone.
Fujita Kanko's Japan-Based Hotels Implement Multilingual AI Chatbot

International guests will be able to interact with the chatbot in Japanese, English, Traditional Chinese, Simplified Chinese and Korean on some of its hotel websites.
TGI Fridays Extends Online Ordering Capabilities with Integrated Amazon Pay In Alexa Skill

TGI Fridays now provides guests with the ability to place and complete online orders via Amazon Alexa and Amazon Pay.

SoftBank Robotics America, Inc. Introduces Chatbot Integration and Enhanced, Customizable Feature Sets for Pepper, the Humanoid Robot