4 Priorities for Your Digital Innovation Roadmap
Since 2003, global multi-unit restaurant brands have partnered with Smartbridge to simplify their business transformation, execute their digital transformation initiatives, and modernize to compete in today’s marketplace.
An empathetic approach to understanding the foodservice industry’s challenges is bred into the Smartbridge culture. As thought leaders with a track record of successful digital enablement, Smartbridge is committed to fueling your innovation.
DATA MANAGEMENT & ANALYTICS ON CLOUD: Data is the new oil. Building an enterprise data strategy for foodservice is the critical first-step in realizing your future-state vision. The modern data warehouse provides the capabilities for faster access to more granular data, as well as advanced analytics to solve complex business problems.
Smartbridge partners with Snowflake, Azure, MicroStrategy, Attunity and many others to bring our restaurant clients a best-in-class, comprehensive data strategy and roadmap.
ROBOTIC PROCESS AUTOMATION: RPA is rapidly automating the above-store and in-store processes at restaurants around the globe. These “software bots” are assisting HR, Finance, Operations and IT to automate repetitive, manual tasks. The ultimate pay-off is the ability to free up your workforce to focus on innovation, business growth and solving business problems.
SALESFORCE: 61% of restaurants are increasing their investment in CRM* this year. Salesforce’s CRM and marketing cloud platform is the industry leader, aiding brands in creating stickiness via exceptional customer experiences.
MACHINE LEARNING & AI: Our ML & AI team assists brands in supercharging their operational excellence. Optimize labor scheduling, sales forecasts, food cooking forecasts and budgeting - all by analyzing historical performance augmented with external factors such as weather, special events and manager changes.
KitchIntel brings modern intelligence and automation to back-of-house kitchen processes to increase throughput, speed of service and guest experience.
KitchIntel has helped us take the guesswork out of the cook’s hands. This solution has transformed the most critical component - the kitchen - in our business.
- COO of a fast-casual brand with 150 locations
Arrive: Implement a silent non-intrusive guest recognition and loyalty program that increases the speed of service, order accuracy, and guest experience. Push throughput in your drive-thru lanes, and reduce customer wait times by introducing intelligence-driven cook-ahead processes.
Smartbridge Clients:
Whataburger | Chipotle Mexican Grill | Wingstop
Einstein Noah Restaurant Group, Inc. | P.F. Chang’s
Fiesta Restaurant Group | Panda Restaurant Group
Red Robin Gourmet Burgers | Darden Restaurants Inc.
Sonic Drive-In | Bojangles | Yum! Brands