Integration

When the Hard Rock Cafe's new flagship location opens this summer, it will also debut Hard Rock Interactive, a series of touch-enabled technologies aimed at enhancing the guest experience, and showcasing Hard Rock's world-renowned collection of rock and roll memorabilia on larger-than-life displays. HT gets an inside look at these technologies in an exclusive interview with Joe Tenczar, sr. director of technology/CIO for Hard Rock International.

Car-side digital menu boards entertain guests and increase the average guest check total at Krystal's Chattanooga drive-in, dine-in and drive-thru restaurant. Learn how Krystal injected a fresh, modern edge into the classic drive-in.

As the decline in travel demand experienced by the hotel industry continues into its second year, the need for customers, bookings, and revenue is pressing to say the least. To recapture precious guest dollars, hotels needs to return to the fundamentals, but with an emphasis on cohesion and integration; these nine tips can help.

Hospitality Management Holdings consolidates its distribution, reservations, channel management and CRM operations with the selection of Trust International's integrated CRS/CRM solution.

Social media and Web 2.0 are revolutionizing the way many modern adults stay connected and share ideas. Discover new uses for Web 2.0 tools and the best practices that will boost brand recognition and drive business efficiency in any hospitality organization.

Property management system integration is one of the key pain points in any lodging operation, given the vast number of systems that any one property runs and the number of vendors involved. Operators share their top strategies for integrating the PMS with other hotel systems.

The One Thousand's new viral marketing campaign features a social media inspired website designed to close the financial aid gap at Cornell's School of Hotel Administration.

The use of labor management technology is an effective method for controlling restaurant labor costs. Overcome labor management challenges with these must have features and functions.