Zebra Introduces New Kiosks Offering Concierge-Style Self Service for Hospitality

Michal Christine Escobar
Senior Editor (Hotels)
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Zebra Technologies Corporation introduced the new CC6000 and CC600 Customer Concierge kiosks, providing customers with an optimal online and in-store shopping experience with the self-service capabilities they expect. The 10-inch CC6000 and 5-inch CC600 kiosks combine the familiarity of a consumer tablet with an enterprise-class Android™ platform that enables retailers to deliver a truly unique shopping experience featuring quick access to product information, pricing and availability and personalized service.

Both devices can be used by shoppers to pick up an order, find a product or pricing, look up information, and even call for an associate. The CC6000 offers premium features like a camera for video chat with an expert for instant answers. Near field communications (NFC) support allows users to pair their smartphone with the kiosk enabling instant receipt of personalized offers and coupons on their device. Store associates can also easily sign in with their employee badge to start a shift or assist shoppers. In addition, the CC6000 is available in landscape or portrait models and can be used for interactive applications, product demonstrations and digital signage.

The CC600 and CC6000 kiosks run on the Android Oreo™ operating system (OS) with built-in support for the next two generations of Android. They also include Zebra’s Mobility DNA™ suite of end-user applications, application development tools and utilities to simplify management, strengthen security and ease migration from legacy kiosk solutions. Zebra’s LifeGuardTM for Android extends the service life of Zebra’s Android-based devices 3-5 years beyond consumer OS support with extended security support and predictable periodic security updates for a superior lifecycle and return on investment.