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01/05/2023

Zaxby's Adds New POS, Loyalty Solutions

These solutions "better unify our tech stack and provide a seamless experience for operators and guests alike,” said Mike Nettles, Zaxby’s chief digital and technology officer.
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zaxbys fried chicken
Brink POS and Punchh "better unify our techstack and provide a seamless experience for operators and guests, alike,” said Mike Nettles, Zaxby’s chief digital and technology officer.

Zaxby’s has selected PAR’s Brink POS cloud solution along with PAR’s loyalty software Punchh to streamline and enhance the guest experience.

Brink POS, PAR’s comprehensive POS software, allows restaurants to integrate their POS, supplier, accounting, and payroll systems to consolidate information all in one place. The subscription service solution enhances the back-of-house experience to make functions and procedures streamlined and intuitive, improving the overall relationship between restaurant and guest.

71% of respondents say using data to understand guest preferences and behavior is a top business driver impacting POS upgrade decisions, according to HT’s2 2023 POS Software Trends Report.

Punchh, PAR’s customer loyalty, offers and engagement software, will focus Zax Rewardz on allowing guests to earn points for purchases and bundle them up to select premium rewards from a predetermined list. Punchh’s innovative new design for Zax Rewardz offers several tiered reward options for guests, with a variety of Rewardz from an expansive menu. A point-based catalog of rewards allows users to turn earned points into freebies. Every $1 earns 10 points, which accumulate into a choice of free menu items and select dollars-off rewards.

“We’re excited to partner with PAR’s Brink POS and Punchh solutions to better unify our tech stack and provide a seamless experience for operators and guests, alike,” said Mike Nettles, Zaxby’s chief digital and technology officer. “Punchh’s technology and features set has proven that they’re the best in the business at making this happen, while Brink will help us improve our operations and make our guests’ experience at Zaxby’s more memorable.”

Zaxby’s is the latest company to join PAR’s rapidly growing roster of global enterprise brands. During the last 21 months, PAR Technology has gained more than 72 new customers including brands such as Applebee’s, Denny’s, TGI Friday’s, CKE Restaurants, Jack in the Box, Yum! Brands, Blaze Pizza, El Pollo Loco, Casey’s and more.

“Zaxby’s has a loyal and dedicated following, and we’re honored to be their provider of choice when it comes to restaurant technology, from their newly launched Zax Rewardz to their cloud-based POS systems,” said PAR CEO Savneet Singh. “At PAR. we recognize the mission criticality associated with our products. Our technology can easily scale to meet changing business conditions, seamlessly link multiple locations without any special configuration, and help ensure compelling and long-term guest satisfaction.”

QSR Zaxby’s has grown to more than 900 locations in 18 states and is headquartered in Athens, Georgia.