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White Lodging Selects UniFocus’ Labor Management Solution for Its Diverse Hotel Portfolio

White Lodging has selected UniFocus’ industry-leading labor management system (LMS) for all of its 170 full- and select-service hotels throughout the U.S. The software has been installed at the first five full-service properties, including the JW Marriott Austin, where it has generated a 5:1 return. UniFocus also has contracted with White Lodging to provide consulting services to a select number of its hotels.

The most comprehensive and robust LMS on the market today, UniFocus’ LMS is also unique in its scalability, which helps companies like White Lodging manage the labor needs of a diverse and quickly growing portfolio.

“Our hotels span from select-service properties such as Hampton Inns and Courtyards to large and complex full-service properties such as our JW Marriott hotels. It was a challenge to find a labor management solution that would work well as the standard across all our properties,” said White Lodging’s president and CEO of the management division, Ken Barrett. “UniFocus’ product provides a cost-effective approach that’s consistent with each property’s size. This makes it easy for our managers to focus on what’s important to their success as the UniFocus LMS application provides the tools they need to optimize labor while maintaining the high level of guest satisfaction we’re committed to delivering.”

UniFocus’ LMS is a single-source, cloud-based solution with real-time analytics that helps hospitality and other service industry organizations tackle the complexities of budgeting, planning and workforce scheduling. Its accurate forecasting of business volumes lets management put the right staff in place at the right time.

“The flexibility we’ve built into our LMS is specifically designed to keep pace with an industry-leading company like White Lodging,” said UniFocus founding partner and COO Ken Heymann. “We’re delighted to partner with them and are committed to helping them maintain their edge as they continue to grow.”

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