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Wendy's and Dunkin' Donuts Franchises Choose Cloud-enabled Solutions to Drive Growth

Wissol Group has chosen a comprehensive range of NCR Corporation cloud-enabled restaurant solutions to help drive growth at its Wendy’s and Dunkin’ Donuts franchise businesses in Tbilisi, Republic of Georgia. Wissol Group has benefited from NCR global agreements between both Wendy’s and Dunkin’ Donuts to deploy NCR solutions that are already in use in the United States, and therefore available immediately with proven operational best practices and business benefits.
NCR cloud, software and hardware solutions will be present in 11 Wendy’s Georgia and 20 Dunkin’ Donuts Georgia restaurants by the end of 2015. Wissol Group is deploying solutions that allow it to centrally manage day-to-day transactions and gain insight into the performance of its business. NCR is providing Wissol Group with a comprehensive range of NCR solutions, with NCR Aloha restaurant suite software at its heart, to help run its fast moving restaurant businesses more efficiently and enhance customer engagement.
Wissol Group is one of the largest businesses in Georgia with a number of chains that includes Wissol Petroleum Georgia, widest chain of petrol and CNG service stations, Vianor Georgia auto-service centers, supermarket chain Smart, Wendy’s Georgia, Dunkin’ Donuts Georgia, advertising company Alma and other businesses. With nearly 5000 employees it is one of the major employers in the Georgian market.
NCR will provide the Wissol Group with an end-to-end suite of NCR restaurant solutions to help provide insight into how the business is performing and enhance customer engagement. At the heart of the solutions is NCR Aloha hospitality software suite including cloud-based POS configuration, monitoring and management tools.
Additionally, the Wissol Group selected NCR Pulse Real-Time, a cloud-based mobile app that gives its management team visibility into its day-to-day operations, enabling the team to make better decisions that directly impact the bottom line. NCR Back Office, another cloud-based solution, is also being deployed, allowing Wissol management to manage inventory levels, maintain labour schedules and enhance accounting and payroll processes.
The Georgian franchisor has also deployed the latest NCR point-of-sale (POS) hardware, including the NCR P1230 POS terminals, and the NCR Vitalcast digital signage solution to create and share promotions, advertisements and event information to improve customer engagement.
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