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11/12/2021

VROMO Partners with RMDA to Augment Restaurant Delivery Options

Anna Wolfe
Senior Editor - Restaurants
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Restaurant Marketing and Delivery Association (RMDA) announced its partnership with VROMO, a dedicated restaurant delivery software, to give restaurants the ability to better manage delivery operations.

The VROMO system offers route optimization, branded delivery tracking and restaurant messaging as a standard. The system automates the management and alerts for orders and will leverage the 500+ RMDA members to facilitate overflow delivery capability in peak times, which will also expand delivery zones.

 

[75% of diners prefer to order delivery directly from a restaurant, according to HT's 2021 Customer Engagement Technology Study]

“The food journey comes down to customer communication and delivery is the critical point of satisfaction,” said Andrew Simmons, president of The RMDA. “VROMO and RMDA can help restaurants expand to more distant delivery areas not covered by the in-house team creating new revenue opportunities in a highly competitive market.”

37% of restaurants say integration with a third-party delivery system is driving their next POS upgrade, according to HT's 2021 POS Software Trends report.  

VROMO also integrates with DoorDash to increase support and options for Self-Delivery Restaurants. VROMO helps restaurants to manage deliveries, thus enabling restaurants to retain control of the customer experience. As well as seeing real-time tracking of their food orders, customers can also receive offers and promotions directly as part of a restaurant’s customer retention and incentive strategies. RMDA continues to expand its portfolio of member offerings to ensure business practices keep them ahead of the competition.

An additional feature of the VROMO system will allow restaurants to dispatch a courier, during times of peak demand in existing trade areas to help them maintain strong service levels and provide positive guest experiences.