Volara and INTEREL Announce Integration
Today travelers have even more control over their hotel room environments thanks to an integration partnership between Volara and INTEREL. Guests can raise or lower room temperature, open or close drapes, turn on or off lights, and ask for guest services such as “do not disturb” or “make up room” using simple voice commands spoken to any of the major natural language processing platforms including Amazon Alexa, Google Assistant, and IBM Watson. Volara’s software provides a real-time conversation management overlay that enables INTEREL’s Guest Room Management System to be controlled by the voice of the hotel guest – a frictionless, memorable and secure experience.
Volara provides cloud-based, platform agnostic, real time, multi-property conversation management software and a secure integrations hub that makes voice technology enterprise deployable. Its software turns the major natural language processing platforms into a hotel business tool that drives more efficient guest service, influences guests’ behavior by promoting hotel amenities and guest activities, measurably improves net promoter scores up to 20 percent, and helps hoteliers understand their guests better. INTEREL is an award-winning hospitality guestroom control provider with solutions from low-cost, networked thermostats with industry standard energy management to complex control for lights, thermostats, drapery, and guest services. With a platform that can be modified for specific needs, INTEREL puts hoteliers in charge of the guest-room control experience.