UniFocus Provides Free Software to Hotels Serving Healthcare Workers and First Responders

Michal Christine Escobar
Senior Editor, Hotels

As the country continues to confront the dramatic impact of COVID-19, many hotels are donating rooms for doctors, nurses and other frontline staff who are working tirelessly to help individuals and save lives. 

One of the keys to serving this group of guests will be employee scheduling and creating the flexibility in schedules to allow staff to work while addressing childcare issues.  This enhanced need of scheduling hotel staff and tracking their time is a task that can take hours away from a hotel manager’s ability to be available to serve the people staying at their property.  Additionally, in today’s circumstances, managers often have to take on daily work in addition to managing team members, so their availability is more critical than ever.

Effective immediately, UniFocus is waiving all fees for its software at properties that use its Labor Management and/or Time and Attendance solutions who are providing lodging for healthcare workers and first responders.  This includes both software and mobile application fees, ensuring that hotel partners have full access to the technology tools needed for scheduling and time recording for operational staff. 

“We have seen firsthand the challenges the industry is facing with travel coming to a standstill in the COVID-19 crisis.  Despite the financial burden this has created across the industry, hotel companies are demonstrating the selflessness that is inherent in hospitality by stepping in to serve healthcare workers engaged in fighting this epidemic,” stated UniFocus CEO, Mark Heymann, “We not only want to commend all the hotels for this, we want to ensure our partners  have all of the tools needed to manage the unique needs of the environment with ease and are not shouldering the costs alone.”

UniFocus provides tools for managing labor that use smart technology to automate a hotel’s time-consuming scheduling and time keeping tasks, freeing up managers to focus on service.  The system provides a mobile app that lets staff easily access schedules and available shifts.  It also enables managers to communicate instantly with staff to fill shifts quickly if needed.  Additionally, staff can use the app to clock in and out via their mobile devices, an added safety precaution that allows for safe distancing and minimizes direct contact with timeclocks.

Hotel operators that use UniFocus simply need to contact their Partner Relationship Manager and let them know which hotels are accommodating doctors, nurses and other frontline staff each month and UniFocus will appropriately waive all associated fees for the software use. 

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