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04/27/2021

Three Forks Ranch Implements New Cloud-Native SaaS Solutions

New property management, point of sale, spa & inventory management solutions helps luxury resort staff to have an entire view of the guest across its property and services.
Michal Christine Escobar
Senior Editor (Hotels)
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Agilysys, Inc., a global provider of next-generation hospitality software solutions and services, announced that Three Forks Ranch has selected Agilysys Cloud-Native SaaS solutions for its premier wellness destination resort on the Colorado/Wyoming border including Agilysys Stay PMS, Agilysys Spa for spa management, Agilysys Seat for venue reservations, Agilysys InfoGenesis POS and Agilysys Eatec for inventory and procurement management.

Three Forks Ranch is one of the premier wellness destinations in the world. With a private ski mountain, America’s finest trout stream, a sublime spa, and Mayo Clinic certified wellness staff available at all times, the luxury resort also offers gourmet dining, deluxe suites, a world-class teaching school, The Kitchen Academy, and direct access to Mayo Clinic, including the Mayo Clinic Executive Health Program.

“When we realized it was time to replace our existing PMS, we looked for a solution that was very guest interactive and would not only communicate with the guests, but also allow our staff to have an entire view of the guest across our property and services,” said Jenn Clements, the resort’s General Manager of Guests and Recreation. “With a modern tightly integrated suite of products, Agilysys understood our vision and offered a comprehensive flexible solution suite that others could not. Agilysys will help us to improve guest management and continue to deliver a 5-star experience.”

The Agilysys integrated solution suite will provide Three Forks Ranch a single view of the guest allowing staff to access guest preferences and itineraries at every interaction throughout the guest journey. With a modern, easy to use interface and support for mobile devices, staff can spend more time focused on the guest, from check-in to spa treatments, retail sales, and venue and food & beverage management, while efficiently managing resort operations.

“We are pleased to add Three Forks Ranch to our list of exclusive hotel and resort customers,” said Darren Student, VP Sales at Agilysys. “Agilysys’ comprehensive integrated yet modular set of solutions comes complete with open APIs that support easy integration not only among our own products but with 3rd party applications as well.  This unique combination of tightly integrated end-to-end Agilysys hospitality products with API-based extensibility ensures streamlined implementations and continued rapid innovation. With a single integrated view of the guest across their property from hotel to spa, activities and food & beverage venues, Agilysys will help Three Forks Ranch provide an exceptional guest experience while driving increased revenue and optimizing operational efficiencies.”