Tamu App Offers Group Bookings, Pre-Paid Orders for Restaurants
UK-based Tamu launches a dining app that incorporates the entire customer journey, from discovery to reservations and pre-ordering to payments. This includes event creation at the restaurant, group ordering with guests and splitting bills, all with low commission fees. Restaurants pay nothing in advance and commissions are only taken from guaranteed bookings.
Tamu partner restaurants can turn over tables quickly in peak hours reducing total waiting times by up to 30 minutes per table, while offering customers a group booking facility. This ranges from individual bookings to groups of two upwards and opens up corporate, meeting, family and friendship bookings.
Tables are booked in advance and restaurants can start preparing food to be ready for their customer’s arrival. The order is already paid for so there are no lost revenues due to no-shows.
From the customer perspective, Tamu allows anyone to dine out wait-free by ordering ahead, reserving tables and paying in advance at the touch of a button. Friends can be invited to join the booking easily, meaning all diners have to do is turn up, eat and go. No waiting for service, no waiting for bills, in fact – no waiting.
According to the 2019 Plan to Plate report; 56% of customers already look at the food and drinks menu before arriving at a venue and 42% know what they want to have before they arrive. 47% of consumers are already interested in pre-ordering if the option was available.
No-shows account for 5-20% of total restaurant bookings across the UK, costing venues thousands per month, according to Tamu. Tamu removes the risk by delivering guaranteed bookings with orders paid for in advance.
Costs are also minimised by removing the traditional subscription fees and high commissions, instead Tamu takes a 3.6% commission on orders plus Stripe fees, which secures daily payouts.