Subway has selected Adyen, a global payments platform, as its payments partner for North America. Adyen will support Subway and its Franchise Owners in creating a simpler and more customer-centric payments experience in-restaurant, online and through the Subway App.
"Our goal remains the same – to provide guests with a world-class and seamless Subway experience," says Mike Macrie, Chief Information Officer of Subway. "As we continue our digital push to offer our guests greater convenience and more options, Adyen's payment platform will further allow Subway to bring the latest digital payment technologies to market, while removing operational complexities for our Franchise Owners."
Adyen's single platform brings simplicity and scalability through one integration, so food and beverage brands can deliver a consistent customer experience everywhere they operate.
In addition to making it easier to add new restaurants, markets or regions, Adyen offers:
- Automated Franchisee on-boarding;
- A Franchisee dashboard that includes easy reconciliation of all payment methods, refunds and terminal fleet management;
- Support for preferred payment methods, including in-app, terminals, mobile wallets, local payment methods, gift cards, loyalty systems and auto detection of foreign language preferences, and;
- Single data view and shopper insights across all channels and franchisees everywhere they do business, which includes revenue by channel, Franchisee, or the restaurant-level.