Streamlined RFP Platform Expected to Increase Efficiency for Hyatt Meeting Planners

Hyatt has extended its alliance by Cvent by integrating the Cvent Supplier Network, an electronic Request for Proposal (RFP) platform for meetings and events, with Hyatt's proprietary sales application, Envision. This technological integration was established after Hyatt experienced a dramatic increase in group business RFP volume as a result of marketing its hotels on the Cvent Supplier Network in 2009. With the influx of group business leads being sent to Hyatt hotels, an integrated solution was necessary to seamlessly transition Cvent's RFPs to the in-house sales application at Hyatt properties.

Sales representatives at Hyatt will be able to evaluate Cvent RFPs within the Envision database, speeding up response time and accuracy in quoting. The Envision database contains information about customers as well as Hyatt hotel facilities including guestrooms, meetings and banquet bookings as well as schedules for Hyatt properties worldwide.

"We are very excited about our Envision Integration with Cvent," says Jack Horne, vice president, Sales, Hyatt Hotels and Resorts. "Because our sales technology is available in every full service Hyatt hotel in the U.S., Canada, and the Caribbean, we expect that this integration will enable planners to obtain faster responses with customized proposals."