StayNTouch Delivers Cloud-Based PMS Solution and Mobile Check-in to SoBro Guest House

StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels and lodging, announced the deployment of its Rover PMS™ and Zest™ solutions at SOBRO Guest House, an innovative hotel in Nashville, Tennessee.

“From the start, we had a goal of creating a unique kind of service experience at SoBro Guest House. StayNTouch provided a platform in which we could design and curate our operation in order to achieve that goal,” said Kim Rittenberry, General Manager. “We successfully achieved a virtual front desk and concierge at our hotel where 100% of the guests use StayNTouch mobile check-in. The front desk is now in our guests’ pocket.”

“Not only were we looking to create a new experience for guests but also a new experience for hotel managers," she adds. "By eliminating the need for a front desk, our management team can operate the hotel anywhere at anytime by using the Rover PMS and is not locked to the confines of a traditional hotel set-up. Our team is able to work from home or remotely around the city. This type of freedom in the job has restored a true sense of work-life balance for our hotel managers, and we are proud to have achieved this for our employees.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

• Rover PMS: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
• Zest: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in & out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.