Solution Helps QSRs with Workforce Woes

High employee turnover, increased talent costs, changing compliance requirements, staffing shortages and more are plaguing the quick service restaurant (QSR) industry in critical mass. According to a recent survey of HR leaders, travel and hospitality organizations as a whole are struggling with both digital HR options and employee experience – basics to recruit and retain reliable talent in a very competitive workforce. In fact, 64 percent indicate HR is not a digitally mature function at their company and 43 percent rate their employee experience as average or poor. To alleviate these challenges and accelerate a good employee experience, isolved has announced isolved People Cloud for Quick Service Restaurants.

Thousands of food-service owners and operators have long relied on isolved to meet their talent and workforce management needs.

isolved's software and services solve for the QSR industry's top challenges including recruiting, retention, onboarding, tax credits, compliance, earned-wage access/pay cards and seamless integrations with brand systems – as told by owners and operators isolved meets with on a regular basis.

"It's been challenge after challenge for QSRs since 2020," said James Negre, McDonald's Indiana Franchise Owner/Operator. "Having a product suite and partner like isolved has ensured my franchise locations can operate efficiently with the right staffing, at the right location, at the right time. isolved understands a QSR's unique needs and has the software and solutions to address them. They are unique in comparison to most of my vendors." 

One unique difference is that isolved QSR customers experience quick time-to-value by retiring multiple systems and integrates with brand-issued systems. Since 64 percent of the hospitality industry's HR leaders say "competitors with larger budgets" is the top threat they are facing when it comes to employee retention, QSRs are looking to cut costs where they can. Yet, 64 percent do not use an HCM suite to manage their employee experience and workforce for cost savings. Of those who do, scaling and usability top the list of HCM technology requirements.

Review some of the key benefits isolved People Cloud for Quick Service Restaurants provides owners and operators, here.