Software

Zendesk recognizes Qtrac’s consistently exceptional customer experiences

During the 50th anniversary of HITEC, HT caught up with Max Spangler, Director of Technology, Charlestowne Hotels to see why he attends HITEC.

Attracted to unique experiences, flexibility, and convenience, the super tech-savvy Gen Z market could be the strongest potential growth opportunity for hotels.

Upgrades to hardware and software take hoteliers into the future through automated, ongoing delivery of innovative key features to cloud communication platform.

Hospitality brands have struggled to fully leverage the power of their native apps to seamlessly deliver guest engagement and revenue. Here’s why and some solutions.

Partnership helps hoteliers optimize revenue and boost pricing strategies.

Addressing obstacles such as employee shortages, a still evolving pandemic, and everchanging guest demands depends on the adoption of technology to improve profitability, manageability, and day-to-day operations.

Viqal addresses the challenges of staff shortages and unfair online review practices by using its technology powered by acoustic smart sensor and A.I. to analyze how people experience their visit in real-time and activate existing staff on-the-spot to better attend to guests.