Social Networking

When it became evident that Cosi's loyalty strategy had become less relevant to its customers, the eatery sought the help of Paytronix to revitalize the system and engage a younger demographic. The a POS-integrated solution has provided Cosi with the perfect fit for rewards, messaging and more, enabling management to have a better and more complete picture of what customers want in order to drive business.

HT reflects upon the recent Multi-Unit Restaurant Technology Conference and key takeaways including the importance of IT execs being able to think big, start small, and scale fast.