Self-Service

The 298-room Grand Hyatt DFW (Dallas-Fort Worth) teamed up with key technology partners to develop two first-of-their-kind programs for guest use - iTaste, for interactive wine tasting, and The Virtual Menu, for food ordering.

On a trip to San Francisco in August of 2007, I had a meeting with a client that finished just before lunch time. Needless to say, I was hungry, and being in San Francisco, I knew I could find some interesting eateries.

The vendor community needs to get serious about fostering interoperability between solutions, according to Tom Conophy, CIO of InterContinental Hotels Group. Go inside the integration strategies of one of the world's largest hotel companies, and read about its CIO's industry-wide call to action.

Store-level systems such as online ordering, self-service payment, kitchen displays, labor management, integrated ordering, and so on, can often mean the difference between leading and lagging behind the competition. But integrating new software with the POS system can be a significant hurdle to getting those systems in place.

Vancouver's Watermark on Kits Beach is pleased to announce the deployment of a wireless pay at the table solution from vendors Squirrel Systems, Global Payments and Ingenico.

Pizza Hut announces the introduction of two mobile ordering options that allow customers to order pizza from their mobile phones at any of the chain's 6,200 outlets nationwide via text messaging or mobile Web.

Maggiano's announces that its Little Italy restaurants will now accept online reservations nationwide through Maggianos.com.

The cell phone as the new credit card? It's coming. HT identifies these and other cutting-edge trends in the restaurant point of sale market. From text message payments to .NET technology, the latest POS solutions cater to tech-savvy customers