Self-Service

Disneyland Paris partners with Orange Business Services to give guests the ability to access theme park information before and during their stay through mobile cellular devices.

In 2007, Sheraton Hotels & Resorts launched Link@Sheraton, a unique concept for its lobbies that melds technology with social interaction. These lobbies strive to create an ideal work-play environment, complete with all-in-one workstations, free HSIA and, in some locations, Microsoft Surface touch-sensitive tables. Find out why both guests and owners are raving about these concept lobbies in this exclusive interview with Starwood execs Hoyt Harper, SVP of brand management, and Mark McBeth, VP of IT.

The findings for Hospitality Technology's 2009 Self-Service Technology Study are in, and the results point to a growing consumer demand for self-service tech and a plethora of next-gen solutions that harness personal devices.

Hospitality Technology scours the POS vendor marketplace to find out the latest innovations in POS software. Bundled offerings, new third-party integrations, and simplified user interfaces are just some of the newest updates.

Bingtravel.com from Microsoft is the latest travel planning search engine, and it has functionality robust enough to compete with the major online travel booking sites. Bingtravel.com aims to significantly simplify the planning process for travelers through smarter selection tools, including a price predictor, rate indicator, travel deals for flight and hotel, comparison flight and hotel search, fare alerts and original travel articles.

Each year, HT surveys its subscribers and a sample of U.S. consumers to discover their experiences with, and attitudes toward, self-service. The findings for the 2009 Self-Service Technology Study point to a public that's increasingly ready to use self-service devices, as well as a host of next-gen solutions that focus on consumers' own personal devices.

AOL Travel is integrating Travelscream's travel content to provide users with travel offers specific to locations they are investigating.

The Arby's franchise, United States Beef Corporation, partners with EMN8 to install self-service ordering kiosks that seamlessly integrates with the operator's POS for real-time, high volume order processing.