4 Factors That Will Influence the Hospitality Industry in Next YearFrom Google as a travel agent to machine learning and AI, these four factors will change how consumers search, book and travel. Reduce Cancellations by Catering to Guest Priorities, Getting them to Book DirectData finds 19% of hotel bookings through major OTAs are cancelled while less than 0.5% of direct bookings are cancelled. Columbia Hospitality to Implement SalesAndCatering.com STS Cloud System Seven properties will implement the STS Cloud System. How Pieology Scores a Four-Star Service Rating Wi-Fi marketing platform was the secret ingredient to improving customer satisfaction Clicktivated Brings Travel Brands and Tourists Closer Together Through Immersive Video Technology New partnerships with tourism and travel brands expand Clicktivated’s reach and increase user engagement. Mobile Ordering, Third-Party Delivery Integration Top Wendy’s To-Do List QSR is working to integrate orders from DoorDash into its POS. Yiftee, Thanx Partner to Increase Online Sales for Local Businesses Customer engagement and loyalty platform expands offerings to allow 24-7 purchases of digital gift cards. White Castle Partners with Uber Eats to Expand Delivery Coinciding with the 15th anniversary of movie Harold & Kumar Go To White Castle, White Castle and Uber Eats will be giving away up to 1 million Original Sliders Cendyn Announces Acquisition of The Rainmaker Group Acquisition will enable Cendyn to drive performance across all aspects of the hotel business. IgnitionOne: 33% Increase in Cart Abandonment Since Q4 2018 Research report reveals revenue lost to cart abandonment reached an estimated $3.2B with luxury hotels seeing the highest abandonment rates. First Previous 122 123 124 125 126 Next Last