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Sabre Offers Hoteliers Personalization, Engagement with App

For hoteliers, creating a meaningful, personal connection with their guests can mean the difference between a loyal, returning customer and one who develops no real preference for the property. To help hoteliers create this critical connection, Sabre integrated SynXis Central Reservations and TripCase, its mobile app used by millions of travelers.

Today’s tech savvy consumers have increasingly high expectations for how brands use technology to personalize their interactions with them. With this integration, hoteliers are able to engage with guests via their mobile device before, during and after their arrival on property. This real-time personal communication will help hoteliers build their brand image, increase loyalty, and drive incremental revenue.

Reservations made through the Sabre GDS and the SynXis CRS will automatically flow into the TripCase messaging channel, making it easy for hoteliers to message travelers with contextually relevant and personalized mobile messages featuring unique offers, upgrades and offers for hotel amenities including spas and restaurants.

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