RoomKeyPMS Launches Mobile Platform for Contactless Check-In

Michal Christine Escobar
Senior Editor, Hotels

RoomKeyPMS releases the next version of it’s Property Management Software which includes key features like mobile contactless check-in.

RoomKeyPMS 10 also includes a brand new user experience to maximize operational efficiency.  All of this is connected to it’s Recovery Roadmap which was announced last week designed to help hotels come back strong.

The mobile functionality is foundational to a “contactless” check-in experience which hotels will need to capture guest demand as hotels begin to grow back occupancy.  Highlights include the ability for:

  • Guests can confirm and update personal information, email, marketing opt-in and loyalty information
  • Guests can confirm and agree-to room booking and hotel policies
  • Guest can provide pre-arrival notes and requests
  • Hotels can take advantage of the seamless integration of this data to the PMS to confirm pre-arrival check-in is complete

“We are proud to release RoomKeyPMS 10 because it represents a meaningful collaboration between our hotel customers our team here at RoomKeyPMS.  When the crisis hit our industry in the first quarter, we accelerated our efforts to develop functionality hotels need to work their way back.  Some things like the new UX we already had in the pipeline, others such as enabling contactless check-in through mobile were part of our recovery roadmap in response to this new normal operating environment,” said Tim Major, RoomKeyPMS Executive Vice President and General Manager. “We will continue this aggressive commitment to releasing features that ensure hotels have the technology tools to keep guests and staff safe while maintaining a high degree of service quality.”

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