Reservations

2021 Customer Engagement Study
What do hospitality customers really want from technology? We’ve crunched the numbers to reveal all the ways that guests are redefining “value.”
Sponsored
HotelPlanner and Reservations.com Enter Three-Way Merger with Astrea Acquisition Corp.
The combined company will keep the HotelPlanner name. Family of brands including HotelPlanner.com, Meetings.com and now Reservations.com, will offer individual, group and corporate booking access enabled by a proprietary, cloud-based, artificial intelligence technology platform, and a 24/7 global gig-based customer service platform.

Shiji Distribution Solutions Signs Partnership with D-EDGE Hospitality Solutions

D-EDGE, a hotel distribution technology provider in hospitality, offers to 12,000 hotels worldwide, cloud-based e-commerce solutions that are well-integrated to cover all stages of hotel distribution.
Tripleseat Launches TripleseatDirect

The TripleseatDirect platform enables restaurants and hotels to offer on-premise and off-premise events and catering to be booked directly from their website, social media, or EventUp.com.
Wix Launches Native Mobile App for Food Ordering, Reservations

Dine by Wix is the newest release in a series of native mobile apps dedicated to business owners' customers.
OpenTable Debuts New No-Show Tool for Restaurants

If diners have previously been a no-show, restaurants can tag the diner as such within the system and be more proactive in confirming attendance ahead of time.
Wynn Las Vegas Launches New Online Booking Service for Group Celebrations

Along with the convenience of online booking, guests will work with a Personal Reservation Assistant to select in-room amenities, dining choices, and leisure activities prior to arrival.
The Story Behind Hospitality Ventures Management Group's Impressive GOPPAR

The company credits its GM-centric culture and on the grounds leadership teams for its impressive results. From June 2020 through March 2021, HVMG’s consolidated portfolio produced a GOPPAR of $15.13 and a GOP margin of 27.3%.
STUDY: Travelers Consider Costs, COVID, and Cancellation Policies
OpenTable and UrVenue Partner to Launch a Unified Solution for Booking Resort Experiences

Sahara Las Vegas, Resorts World Las Vegas, and The Godfrey Hotel & Cabanas Tampa are among the first resorts to offer a seamless guest booking journey.

2021 Customer Engagement Study

HotelPlanner and Reservations.com Enter Three-Way Merger with Astrea Acquisition Corp.

Shiji Distribution Solutions Signs Partnership with D-EDGE Hospitality Solutions

Tripleseat Launches TripleseatDirect

Wix Launches Native Mobile App for Food Ordering, Reservations

OpenTable Debuts New No-Show Tool for Restaurants

Wynn Las Vegas Launches New Online Booking Service for Group Celebrations

The Story Behind Hospitality Ventures Management Group's Impressive GOPPAR

STUDY: Travelers Consider Costs, COVID, and Cancellation Policies

OpenTable and UrVenue Partner to Launch a Unified Solution for Booking Resort Experiences