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Report Reveals Digital Booking Continues to Contribute to Strong Hotel Performance

Hotel industry performance is strengthening, with Q1 2016 revenue per available room (RevPAR) increasing 1.0 percent year-over-year, fueled by online and mobile bookings. According to data from TravelClick’s North American Distribution Review, bookings through online travel agents (OTAs), hotel company websites ( and in-person travel agents (global distribution systems / GDS) experienced the most growth in bookings in the first quarter, continuing the online / mobile trend from 2015. TravelClick’s NADR report aggregates hotel bookings by channel for the transient segment (individual leisure and business travelers).
In Q1 2016, the OTA (which includes,, etc.), and GDS channels all experienced healthy growth in the transient segment, up 5.8 percent, 4.5 percent and 1.8 percent, respectively. Hotel Direct (calls made directly to the property and walk-in customers) and calls to a hotel’s 800-number (the CRO channel) decreased sharply by -9.7 percent and -5.8 percent, respectively. Average daily rates (ADR) across all channels also increased 2.0 percent compared to Q1 2015. Based on reservations that are currently on the books for Q2 2016, TravelClick expects to see additional positive growth, particularly for the OTA and channels, when the quarter is complete (see chart below). 
Share of Transient Rooms Sold by Channel

The table illustrates the share of transient room nights by channel based on actual reservations.
For Q2 2016, transient ADR is ahead by 1.9 percent, with the OTA channel generating the highest ADR growth, up 3.5 percent.  
The TravelClick North American Distribution Review is based on data for 25 major North American markets, comprising 231 million annual room nights and $37 billion in annual room revenue.
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