What Diners Want from Restaurant Technology…
59% Easy online ordering process
50% Ability to track orders
38% Ability to connect to delivery services from a mobile device
The fervor for off-premise dining is driving restaurant operators to invest in solutions that promote and streamline order-ahead, pickup, drive-through and delivery options. Diners are clamoring for delivery and pickup options that offer the ultimate in convenience. Guest data from the 2019 Customer Engagement Technology Study charts that deliver in specific areas.
Hospitality Technology’s 2019 Restaurant Technology Study also confirms that providing guests with customized hyper-convenience will be a top strategic goal. Removing friction from food delivery whether that be takeaway with curbside pickup and drive-thru or delivery will require strong integrations and nimble tech partners.
Hospitality Technology’s Off-Premise Technology Showcase offers a look at solutions that help restaurants provide the seamless convenience diners want in delivery or takeout. Read on for exclusive executive insights and product spotlights from sponsors.