Posera, UEAT Partner to Bring Online, In-Store Ordering Solutions

Posera Ltd. and UEAT Technologies Inc. jointly announced an integration partnership that offers powerful yet simple management of the restaurant ordering process.

The UEAT software integrates with Posera's flagship POS brand, Maitre'D. UEAT's online ordering solution employs the latest in software technology, including Artificial Intelligence, to upsell menu items, foster customer loyalty, reduce cost and waste while aggregating valuable data critical to restaurant operations.

Posera and UEAT's collaboration equips restaurateurs with two products: a fully-customizable online ordering platform that integrates to any website; and self-service kiosks for a restaurant of any concept or size, powered by UEAT's software.

The online ordering solution facilitates simplified user experiences to customers, removing the need for cumbersome mandatory account creation. The solution enables easy placement and retrieval of orders to go, delivery right from the customer's table, and the innovative capability of ordering and delivery to a specific hotel room. Concurrently, the solution focuses on streamlining restaurant kitchen operations by communicating directly with the Maitre'D POS, eliminating double data entries, and sending the order straight to the kitchen printer.

The emphasis on facilitating customer experience and merchant operations is also demonstrated with the self-service ordering kiosks. Programmed with the UEAT command online application, the kiosks are fully customizable and are available in multiple design options to suit any hospitality concept. The kiosk solution eliminates register wait lines, increases the average bill up to 30%, sends orders directly to the kitchen printer, is integrated fully with the Maitre'D POS, and offers 24/7 customer support.

UEAT's online ordering platform utilizes AI capabilities and smart marketing tools for a value-added experience for customers and merchants. Addressing the need for personalizing the customer experience, the platform comprises advanced statistics reports, single-click order reprocessing, loyalty programs management, and customer-specific special offers creation.