POS

The POS has become a central hub for sales, employee training and tracking, loyalty, guest data and much more. With all those components, deciding upon a POS vendor and strategy are major talking points for restaurant insiders. HT asked a panel of execs to identify important trends and best practices, as well as share what they are looking for in next-generation POS systems. Their responses shed some light on where the industry is – or should be – heading in terms of future-proofing the POS.

Next-gen point of sale systems can be central to providing personalized service, but integration is key. The point-of-sale can play an important role in providing such service, while also creating opportunities for increased guest spending. In this month'S Executive Q&A, Jim Dennedy, CEO of Agilysys, talks about how high-tech, tightly-integrated POS systems are providing these opportunities.

CraftWorks required a turnkey solution for the entire company to access operational information anytime, anywhere. In addition, this solution would have to not only be POS agnostic and easy to install across the current set of legacy systems in the company, but ideally be on one central web-based platform that could encompass their other areas of operations and provide an environment for scale to support their growing business.CraftWorks needed one solution for reporting, payroll, inventory, recipes and accounts payable. Anytime you focus on numbers, you can improve your cost basis. Ctuit RADAR allows management to use data to make measurable improvements to the bottom line.

Florida resort sees record reservation calls with the Navis phone system.

Integration, cloud solutions, mobility and PCI security are top-of-mind when it comes to point of sale decisions and roll-outs.

Kitchen Brains has teamed with NEC to provide a full picture of food production.

The Outrigger Enterprises Group has selected MICROS OPERA Enterprise Solution to become the standardized platform across its portfolio.

Interactive restaurant menu and marketing portal offers an added convenience and hands-on experience for customers at AIDA Bistro.