Panera Updates Tech
"Unlike terminals used at the front counter, the e-learning terminal needs to be wireless and more portable, allowing for use in different areas of the cafe environment," says Bill Breyer, director of field systems at Panera Bread.
Panera will also deploy the Logic Serve Kitchen Display System from Logic Controls, Inc. to improve order accuracy and speed in the kitchen. "The KDS system is truly mission-critical at Panera, and we cannot afford downtime at our busy cafes," notes Breyer, adding that system reliability was a key factor in the selection. More than one hundred sites have installed the kitchen display system.