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Palmer House Hilton in Chicago Rolls out Computer Tablets in Guest Rooms

Following its recent renovation, Palmer House Hilton, Chicago’s hip and historic hotel, will roll out its newest program this fall, introducing the HCN computer tablet Navigator to rooms at the hotel. As the first hotel in the nation to use Edison’s invention of the light bulb, offer in-house telephone capabilities and more, Palmer House Hilton is thrilled to once again be at the forefront of technological advancement, adding to its ever evolving list of ‘firsts.’
The HCN Navigator will provide every guest with important information about the hotel including amenities, services & facilities, restaurants, room service, hotel history, safety & security and more. This 24/7 self-service portal will assist in guest service and satisfaction, providing around the clock answers to all pertinent questions. In addition to hotel information, the HCN TabNavs will also give guest’s access to CITY DIRECTORIES, high-speed internet, directions and maps of the Chicago area. The Navigators will also enable corporate groups and convention organizers to broadcast vital event information to their attendees from the comfort of their rooms. Following the initial rollout, extra services will be added to the tablets, including flight online check-in and boarding pass printing, as well as in-room dining ordering.
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