Noodles & Company is Temporarily To-Go Only
Noodles and Company is joining the list of restaurants offering to-go only during the COVID-19 pandemic.
Noodles will temporarily transition to pick-up/carryout and delivery only and close in-restaurant dining areas effective March 17. The company will also reduce operating hours, closing all restaurants at 8 p.m.
"Our guests can trust that we have taken every measure possible to protect them throughout this unprecedented situation," said Dave Boennighausen, CEO. "There is no greater priority than the safety and well being of our guests and team members, and with this operational change, our focus remains on safely preparing every single guest's order."
Guests can place an order at Noodles & Company through the Noodles Rewards App or online at Noodles.com/order. Or guests can call ahead and place an order. Frequent guests with previous orders can use the Call-in Rapid Reorder feature that allows guests to reorder their most recent meal. And guests can order with Noodles' third-party delivery partners, DoorDash and Uber Eats, for quick ordering and contactless delivery.
For more than a week, Noodles & Company has been executing enhanced quality assurance practices at all of its locations, including increasing mandatory handwashing to every 30 minutes at minimum, requiring the use of hand sanitizer after each hand wash, enforcing its strict sick policy, and thoroughly disinfecting all surfaces every two hours. Additionally, Noodles introduced an emergency sick leave policy that will cover up to 14 days of sick pay for team members affected by COVID-19.
"We are closely monitoring this situation and following guidance from the CDC, national, and state authorities as it unfolds and we will continue to take all necessary actions to keep our guests and team members safe," said Boennighausen.
The publicly traded company is withdrawing its financial guidance for fiscal year 2020 and will provide an update on the business on its Q1 2020 earnings call.